FAQ

How do I apply?

You can apply by clicking here or on “Apply Now” at the top of every page of this site. You will be asked to select your desired floor plan and apartment. You will need to create an account through our online portal in order to submit your application, check the status of your application, and get ready for move-in.

What do I need to provide when I apply?

We will need the following:

  • Photo ID, such as a government-issued ID, passport, or visa per applicant.
  • Proof of Income: Three (3) Consecutive Paystubs OR Letter of Employment. (Additional requirements if the applicant is self-employed or has no income)
  • Applicant(s) gross monthly income must be verifiable and meet or exceed 2.5 times the monthly rent or a guarantor/ co-signer must be included in the application, and the guarantor’s income must be at least six (6) times the monthly rent.
Is there a fee to apply?

Yes, a $50 non-refundable application fee per applicant over 18 and a $500 reservation fee to hold your apartment. This will be applied to your security deposit once your application is approved. You will be given a 72-hour grace period upon submitting an application to cancel your reservation and receive a refund on the reservation. Once the 72 hours expire, this reservation fee becomes non-refundable. If the application is denied, the reservation fee will be refunded.

How much is the security deposit?

The security deposit is $1,000. The $500 reservation fee will be applied to this amount.

When do I sign my lease?

A lease needs to be signed before your scheduled move in date, preferably within 2 weeks of submitting the application.

Where can I park?

Our community has a private parking garage for our residents with a monthly parking fee of $100. There are also 2 charging stations available for electric vehicles.

Are there any additional fees?

There is a $50 monthly amenities fee and a $100 monthly parking fee. If you have a pet, there is a one-time $350 non-refundable pet fee due at lease signing and a monthly pet rent of $30.

Do you allow pets? What is North Crossing’s pet policy?

Yes,  residents can have dogs and cats at The Pennant. Exotic pets and reptiles are not allowed. We have a limit of 2 pets per apartment (with a weight limit of 50 lbs) and require a high-resolution photo of your pet for our records. Certain breeds are restricted, please contact us to learn more.

What are utility services?

All our utilities have separate meters. Residents are responsible for electric, gas, water, and sewer usage.

What amenities are available for residents?

At North Crossing, we genuinely believe in live, work, and play. Our residents have over 2 dozen unparalleled amenities to enjoy both indoors and outdoors. Check out our full list of amenities here.

How do I pay rent?

Residents can pay rent online through our resident portal system or via check.

Who are the TV, phone, and internet providers?

While Comcast is the preferred service provider, you have the option of using the provider of your choice.

How do I book a tour?

Before scheduling a tour, be sure to check our current availability. Once you have a desired floor plan and apartment in mind, click on the “Schedule a Tour” button and fill out the required fields. A leasing agent will reach out to you as soon as possible.

Still have questions?

Want to live at North Crossing?

Schedule your tour today, or contact us with your questions!

Schedule your tour

A leasing agent will be in touch as soon as possible to schedule a visit with you.

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